NHTSA Complaint #10457852 — 2012 HONDA ACCORD

I JUST BOUGHT THIS CAR TWO WEEKS AGO. THE FIRST TIME I NOTICED THE ISSUE WAS ON A LONG DRIVE, 5+/- HOURS WITH THE CAR. AT THE END OF THE DRIVE, MY LOWER BACK WAS ON FIRE AND I HAD A HARD TIME MOVING AROUND FOR THE REST OF THAT WEEKEND. THEN THE DRIVE HOME WAS WORSE, BECAUSE MY BACK ALREADY WAS HURTING. THESE SEATS ARE AWFUL! I TOOK THE CAR RIGHT BACK TO THE DEALER AND TOLD THEM ABOUT THE ISSUE, I WAS TOLD THEY REALLY COULDN'T DO ANYTHING ABOUT IT AND THERE IS NOTHING WRONG WITH THE SEAT (IT WASN'T BROKEN). I THEN CALL HONDA CARE, EXPLAINED MY ISSUE AND WAS GIVEN A CASE NUMBER (N012012-4-3002271). THAT CASE ENDING IN HONDA USA BASICALLY TELLING ME TO POUND SAND! I SAID THAT I WAS NOT THE ONLY PERSON WITH THESE ISSUES, JUST GO AND GOOGLE IT. THESE ISSUES HAVE BEEN GOING ON FOR QUITE A WHILE. THE HONDA REP "CAROLINE" TO ME HONDA WAS UN-AWARE OF ANY ISSUES LIKE THIS AND FURTHER TOLD ME, THEY DON'T PAY ATTENTION TO WEB POSTINGS. BOTTOM LINE IS THIS... I HAVE A BRAND NEW CAR. THE FRONT SEATS (DRIVER AND PASSENGER) ARE CAUSING EXTREME BACK PAIN AND NUMBNESS IN MY LEGS. HONDA IS KNOWINGLY OR UN-KNOWINGLY IGNORING THIS ISSUE. I'M NOT THE ONLY ONE WITH THESE ISSUES AND I'M JUST LOOKING FOR HELP TO RESOLVE THIS. I HAVE TRIED THE DEALER AND THE MANUFACTURE THEMSELVES WITHOUT SATISFACTION. *TR