NHTSA Complaint #10457540 — 2003 BMW 330XI ELECTRICAL SYSTEM

Complaint Details

ODI Number	10457540
Vehicle	2003 BMW 330XI
Component	ELECTRICAL SYSTEM
Date of Incident	January 5, 2012
Date Filed	May 4, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THE DOORS ON OUR BMX 330XI WILL LOCK AND WE CANNOT UNLOCK THEM FROM THE INSIDE OR THE OUTSIDE USING THE INTERIOR OR EXTERIOR DOOR HANDLES OR THE KEY FOB. MY WIFE AND KIDS HAD TO CLIMB OUT OF THE WINDOWS TO GET OUT OF THE VEHICLE. IF THERE WAS AN ACCIDENT THEY WOULD HAVE BEEN TRAPPED. I CALLED THE BMW DEALER AND THEY TOLD ME TO HAVE IT TOWED AND THEY WOULD TAKE A LOOK AT IT. THIS HAS HAPPENED SEVERAL TIMES AND IT IS AN EXTREME SAFETY ISSUE. I HAVE RESEARCHED IT AND IT APPEARS TO BE A VERY COMMON PROBLEM ON THE 300 SERIES. IT HAS HAPPENED A FEW TIMES AND THEN THE PROBLEM GOES AWAY. I HOPE NO ONE GETS HURT BECAUSE THEY GET TRAPPED IN THEIR VEHICLE. THANK GOD THAT MY FAMILY WAS PHYSICALLY ABLE TO CLIMB OUT OF THE WINDOWS ,IF THEY WERE ELDERLY OR DISABLED THEY WOULD HAVE BEEN TRAPPED. THIS IS AN EXTREMELY DANGEROUS SAFETY DEFECT THAT NEEDS TO BE INVESTIGATED, ADDRESSED AND REMEDIED BY THE MANUFACTURER. *TR

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