NHTSA Complaint #10457400 — 2008 SATURN AURA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10457400
Vehicle 2008 SATURN AURA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 68,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

PLACED CAR IN PARK, CAR DOORS DID NOT UNLOCK AND KEY COULD NOT BE REMOVED FROM THE TRANSMISSION. OTHER SYMPTOMS INCLUDED SELECTING REVERSE AND GEAR SHIFT STAYED IN NEUTRAL, CAR SHUT DOWN OK AND WOULD NOT RE-START. THE PROBLEM IS INTERMITTENT BUT WOULD RETURN AT RANDOM INTERVALS. TOOK THE CAR TO A LOCAL GARAGE AND NOTHING WAS FOUND. THE PROBLEM SEEMED TO CLEAR UP BY REPEATEDLY CYCLING THE SHIFT SELECTOR. THE LAST TIME WAS THIS WEEKEND WHEN THE PARKING BRAKE WAS USED TO STOP THE CAR FROM ROLLING IN THE GARAGE AFTER THE CONSOLE INDICATOR AND POSITION INDICATED PARK. TOOK THE CAR TO THE CHEVY DEALER TODAY AND THE SHIFT CABLE AND BRACKET WERE REPLACED. SEEMS TO BE OK NOW. FILED THIS REPORT BECAUSE THE CHEVY 1-800 LINE SAID NO HELP BECAUSE THE CAR WAS OUT OF THE VIN NUMBER RANGE -- WAS TOLD THAT ANOTHER AURA OUT OF THE VIN RANGE ON THE SERVICE BULLETIN WAS TOWED IN FOR THE SAME PROBLEM. THE RANGE GM HAS IDENTIFIED IS APPARENTLY TOO NARROW AND MORE CARS ARE INVOLVED THAN GM ACKNOWLEDGES. IT WAS MY FAULT THIS WASN'T ADDRESSED SOONER -- BUT JUST COULDN'T FIND TIME OR RESOURCES TO DEAL WITH IT AFTER THE LOCAL GARAGE FOUND NOTHING. *TR

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