NHTSA Complaint #10457176 — 2002 CHEVROLET VENTURE

CHEVY VENTURE 2002 W/83732 MILES. TO WHOM IT MAY CONCERN: ON APRIL 28, 2002 I TOOK VAN TO HAVE IT TEST IT FOR THE EMISSIONS. IT FAILED WITH P0446 CODE, EVAP VENT PERFORMANCE. ON MAY 2, 2002, I TOOK THE VAN TO MY LOCAL DEALERSHIP TO HAVE IT DIAGNOSED FOR SERVICE ENGINE LIGHT AND ABS LIGHT ON. THEY ADVISED ME THAT IN ORDER FOR THEM TO FURTHER DIAGNOSED THIS ISSUE, THAT THEY WOULD NEED TO REMOVE THE FUEL TANK FOR A TOTAL OF $776.51 COST. SERVICE ADVISOR REQUESTED AN IMMEDIATE PAYMENT OF $345.00 FOR THEM TO FURTHER DIAGNOSE THE ISSUE WHICH I DECLINED. I THEN CALLED GM TO INQUIRED ABOUT ANY SERVICE BULLETINS AND/OR RECALLS ON MY MINIVAN, GM FOUND NONE AND THEY DECLINED TO ASSIST WITH THIS REPAIR. BASED ON MY RESEARCH, IT SEEMS THAT A LOT OF CHEVY VENTURE OWNERS ARE EXPERIENCING THE SAME ISSUE WITH THE EMISSIONS SYSTEM. I DO FEEL THAT THERE IS A DEFECTIVE PART WITHIN THE EMMISIONS SYSTEM AND MORE SPECIFICALLY THE VENT VALVE AND OR THE FUEL TANK PRESSURE SENSOR IN THE FUEL TANK. I WILL NOT BE BUYING ANOTHER GM PRODUCT. I WOULD BE VERY HAPPY TO SEE A RECALL ON THIS ISSUE. CUSTOMER SHOULDN'T HAVE TO BE PUT IN A FINANCIAL POSITION WHERE THE FUEL TANK ON THE VEHICLE NEEDS REMOVAL IN ORDER TO HAVE A FUEL EMISSIONS SYSTEM DIAGNOSED. THANK YOU VERY MUCH FOR YOUR ATTENTION TO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS