NHTSA Complaint #10457143 — 2003 TOYOTA TACOMA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10457143
Vehicle	2003 TOYOTA TACOMA
Component	SEATS
Date of Incident	April 18, 2012
Date Filed	May 2, 2012
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE FOAM INSIDE THE DRIVER'S HEAD REST HAS DETERIORATED SO A STEEL BAR IS COVERED BY ONLY FABRIC AND NO FOAM. IT CREATES A HAZARD BECAUSE IN CASE OF A REAR END CRASH, THE DRIVER'S HEAD WILL IMPACT A STEEL BAR INSTEAD OF A FOAM PAD. I CONTACTED TOYOTA. THEY CONSIDER IT OUT OF WARRANTY AND WANT ALMOST $500 FOR A NEW HEAD RESTRAINT. THIS IS LIKE SAYING THE SEATBELTS OR AIRBAGS DON'T HAVE TO WORK FOR THE LIFE OF THE VEHICLE. *JS

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