NHTSA Complaint #10456761 — 2007 TOYOTA CAMRY
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10456761 |
| Vehicle | 2007 TOYOTA CAMRY |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 36,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I TOOK MY 2007 CAMRY (APPROX. 36,000 MILEAGE) IN FOR 5000 MILE SERVICE (OIL CHANGE, FLUID CHECKS, TIRE ROTATION, ETC.) TECHNICIAN FOUND A LEAKING FRONT STRUT. I WAS TOLD THEY WOULD REPLACE THE ONE STRUT. AFTER CHECKING ONLINE AND SPEAKING WITH TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-800-331-4331 A CASE NUMBER WAS OPENED AND IT WAS RECOMMENDED BY A TECHNICIAN THAT STRUTS BE REPLACED AS A PAIR. CAR HAS HAD A VERY FLOATY, BOUNCY, OUT OF CONTROL FEEL ON HIGHWAY DIPS. IT IS SATURDAY SO I AM AWAITING A CALL ON MONDAY AS TO WHETHER OR NOT THE DEALER/SERVICE DEPARTMENT WILL REPLACE AS A PAIR. I HAVE TOYOTA PLATINUM COVERAGE WITH NO DEDUCTIBLE SO THIS SHOULD BE FREE BUT I SEE ENOUGH COMPLAINTS ONLINE REGARDING THIS ISSUE TO FEEL I SHOULD ALSO REPORT IT. *TR
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