NHTSA Complaint #10456717 — 2002 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING OIL RAPIDLY AND EVERY TWO WEEKS, HE WOULD HAVE TO ADD OIL TO THE ENGINE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THE CONTACT THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE MECHANIC WAS UNABLE TO REPLACE THE COMPONENT. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED WHO CONFIRMED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. THE DEALER DIDN'T KNOW THE EXACT CAUSE OF THE PROBLEM. HOWEVER, THE DEALER RECOMMENDED REPLACING THE CATALYTIC CONVERTER AND THE ENTIRE EXHAUST SYSTEM AT A COST OF $2000. THE CONSUMER WAS INFORMED IT WAS NOT A GUARANTEED FIX.