NHTSA Complaint #10456151 — 2012 SUBARU IMPREZA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10456151
Vehicle 2012 SUBARU IMPREZA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 1,940 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I WAS DRIVING MY VEHICLE IN RUSH HOUR TRAFFIC AT 65 MPH AND ALL OF A SUDDEN MY VEHICLE ACTED AS IF I HAD SHIFTED INTO NEUTRAL. IT STARTED TO DECELERATE AND WHEN I PRESSED DOWN ON THE ACCELERATOR, IT ONLY REVVED THE RPM'S HIGHER. IT DID NOT SPEED UP TO ALLOW ME TO SAFELY GET OUT OF TRAFFIC. I TRIED MANUALLY SHIFTING THE AUTOMATIC CVT TRANSMISSION, BUT THIS MADE NO DIFFERENCE. THE CRUISE CONTROL WAS NOT ON AT THE TIME. I TURNED ON MY FLASHERS AND WAS ABLE TO GO FROM THE LEFT LANE TO THE SHOULDER. I PUT THE CAR IN PARK, SHUT OFF THE IGNITION AND LET IT SET FOR A MINUTE. I THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE AWAY. I IMMEDIATELY DROVE IT TO THE SUBARU DEALERSHIP. THEY TESTED IT FOR A COUPLE DAYS AND WERE UNABLE TO RECREATE THE INCIDENT. THEY SAID THAT THERE WERE NO CODES STORED AND I DID NOT SEE ANY CHECK ENGINE LIGHT WHEN THIS HAPPENED. THEY ALSO SAID THEY FILED A CLAIM WITH SUBARU NORTH AMERICA. THE SERVICE TECH SAID HE HAS NEVER HEARD OF ANYTHING LIKE THIS HAPPENING WITH SUBARU. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. *TR

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