NHTSA Complaint #10456074 — 2003 FORD TAURUS

I WAS DRIVING DOWN A SIDE STREET WHEN THE CAR QUIT MOVING FORWARD. I COASTED TO A STOP AND TRIED REVERSE, AND IT WOULD NOT GO IN THAT DIRECTION EITHER. THE ENGINE WAS RUNNING WHEN THIS OCCURRED. I HAD A BABY IN THE CAR AND A TRUNK FULL OF GROCERIES. I GOT OUT AND CHECKED ALL THE FLUIDS. THEY WERE FULL. THE TRANSMISSION FLUID WAS CLEAR. THE MAINTENANCE BOOK SAID NOT TO CHANGE THE TRANSMISSION FLUID UNTIL 100,000. MY CAR HAS ONLY 73,000 MILES. THIS CAR IS WELL MAINTAINED. I PAID TO HAVE IT TOWED TO THE NEAREST CAR REPAIR SHOP. THEY DETERMINED IT WAS A TRANSMISSION PROBLEM AND COULD NOT FIX IT. I THEN HAD TO PAY TO TOW IT TO ANOTHER SHOP THAT INFORMED ME THAT THIS WAS A CHARACTERISTIC PROBLEM OF A 2003 FORD TAURUS. IF THIS DEFECT IS KNOWN BY FORD'S AND THEY CHOSE TO IGNORE IT AND NOT FIX OUR CARS, I HOPE YOU WILL DO THE RIGHT THING AND MAKE FORD'S FIX IT WITHOUT ME HAVING TO PAY A HUGE BILL WHICH IS HARD ON A LIMITED INCOME. I SAW THIS ADDRESS ON A FACEBOOK PAGE. THE ADDRESS IS: HTTP://WWW.FACEBOOK.COM/PAGES/FIGHT-FOR-RECALL-OF-2003-FORD-TAURUS-TRANSMISSION-PROBLEMS/156915101017448. PLEASE CHECK OUT THIS PAGE. YOU WILL SEE THE MANY PEOPLE ARE HAVING THIS HAPPEN. I JUST STUMBLED UPON THE PAGE BY ACCIDENT. I WONDER HOW MANY MORE THERE ARE OUT THERE NOT KNOWING THAT THERE ARE A LOT OF US DRIVING FORD'S DEFECTIVE CARS. PLEASE MAKE THEM ACCOUNTABLE. THEY DID NOT HESITATE TO TAKE CAR PAYMENTS FOR YEARS. THEY SHOULD NOT HESITATE TO FIX A CAR THAT THEY BUILT. I WAS FROM DETROIT AND ALWAYS BELIEVED IN BUYING AMERICAN, BUT MY OPINION HAS CHANGED. THAT IS A SHAME. THANK YOU VERY MUCH. I HOPE YOU CAN DO SOMETHING TO HELP ME. *TR