NHTSA Complaint #10456056 — 2012 NISSAN VERSA

THE SIDE PANELS ON BOTH FRONT DOORS OF OUR FOUR DOOR SEDAN DO NOT ILLUMINATE, SO AT NIGHT WE CANNOT LOCATE THE UNLOCK/LOCK TABS (OR THE POWER WINDOW TABS). BECAUSE OF THIS OF LACK OF ILLUMINATION, WHENEVER IT IS DARK WE ARE UNABLE TO LOCATE THE UNLOCK TABS, THUS INHIBITING OUR ABILITY TO EXIT THE VEHICLE. THIS IS A SAFETY HAZARD BECAUSE IN THE CASE OF EMERGENCY, WE WILL NOT BE ABLE TO EXIT FROM THE VEHICLE QUICKLY AND SAFELY. (PLEASE NOTE THAT THE SIDE PANELS DO LIGHT ON OUR OTHER 2012 VERSA, WHICH IS A HATCHBACK.) I HAVE WRITTEN THREE LETTERS AND SPOKEN TO FOUR NISSAN CUSTOMER RELATIONS REPRESENTATIVES---AND EACH SAYS THAT NISSAN WILL NOT RETRO-FIT THE DOOR PANELS AND THAT WE HAVE TO FIND A SOLUTION TO THIS CONCERN ON OUR OWN. BECAUSE ALL THE DOORS LOCK AUTOMATICALLY ONCE THE CAR IS DRIVEN, I BELIEVE THAT THE UNLOCK/LOCK TABS NEED TO BE ILLUMINATED THAT DRIVER AND PASSENGER CAN QUICKLY SEE THE UNLOCK TABS SO WE CAN GET OUT OF THE CAR. WE ARE LITERALLY LOCKED INTO OUR CAR AND IN ACTUALITY CANNOT SEE TO GET OUT OF OUR CAR WHENEVER IT IS DARK. *TR