NHTSA Complaint #10455805 — 2011 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND AND THE BRAKE PEDAL FELL TO THE FLOORBOARD ABNORMALLY. THE CONTACT USED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE BOOSTER KIT, RETAINER, CYLINDER KIT AND THE VALVE KIT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,835.