NHTSA Complaint #10455428 — 2012 FORD FOCUS

PARKING BRAKE issue reported to NHTSA

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Complaint Details

ODI Number 10455428
Vehicle 2012 FORD FOCUS
Component PARKING BRAKE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

RELEASE BUTTON FOR EMERGENCY BRAKE BROKE AND CAME OFF. UNABLE TO SET PARKING BRAKE BECAUSE I WON'T BE ABLE TO RELEASE IT. FORD SERVICE INFORMED ME THAT IT WAS "TRIM ISSUE" AND WAS NOT COVERED BY WARRANTY. I CAN NOT SET THE PARKING BRAKE, WHICH LEAVES THE DANGER OF THE CAR ROLLING WHILE PARKED AND INJURING SOMEONE. I WENT TO THE PARTS DEPARTMENT OUT OF DESPERATION TO ORDER THE BUTTON, AND WAS TOLD THE ENTIRE PARKING BRAKE ASSYEMBLY HAD TO BE REPLACED AT OVER $1000! THAT DOES NOT SOUND LIKE A TRIM ISSUE TO ME! JOE COOPER FORD TULSA OKLAHOMA *JS

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