NHTSA Complaint #10455315 — 2008 NISSAN ALTIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10455315
Vehicle 2008 NISSAN ALTIMA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 45,592 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THIS VEHICLE IS A 2008, NISSAN ALTIMA WITH 45,500 MILES DRIVEN AT THE TIME OF FAILURE. WE PURCHASED THE CAR NEW IN EARLY 2008. THE PROBLEM STARTED WHEN, ON SEVERAL OCCASIONS, MY WIFE COULD NOT GET THE CAR TO START. THEN ON NOV. 4, 2011, I WITNESSED THE FAILURE MYSELF. AFTER CONTACTING THE TEXAS AAA MOTOR CLUB AND HAVING THEM COME AND VERIFY THAT THE CAR'S BATTERY WAS FULLY CHARGED AND COULD RUN THE STARTER, THE CAR STARTED WITHOUT ANY CORRECTIVE ACTION BEING TAKEN. THE CAR WAS THEN DRIVEN TO THE LOCAL NISSAN DEALERSHIP AND THE SERVICE REPORT COMPLAINT WAS ENTERED AS: "CUSTOMER STATES VEHICLE WILL NOT START AT TIMES". ON THE INVOICE IT STATES "CAUSE: BRAKE LAMP SWITCH FAILED - NOT SENDING SIGNAL TO BCM FOR START".' THE REPLACEMENT PART WAS LISTED AS A "25320-AX00C SWITCH ASM"'. THE COST OF THE SWITCH WAS $39.17 WITH $52.50 LABOR. PRIOR TO REPAIR, I WAS GIVEN THE CHOICE OF THE $91.67 SWITCH INSTALLATION, OR THE INSTALLATION OF A DIFFERENT SWITCH ASSEMBLY AND A REPLACEMENT CABLE HARNESS FOR APPROXIMATELY $250.00. I CHOSE THE REPLACEMENT SWITCH OPTION BECAUSE THE FIRST SWITCH LASTED 45,500 MILES, AND IF THE SECOND SWITCH LASTED THAT MANY MILES, IT WOULD NOT NEED TO BE REPLACED UNTIL AROUND THE 90 OR 95 THOUSAND MILE MARK. *JS

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