NHTSA Complaint #10454937 — 2009 FORD FOCUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10454937
Vehicle	2009 FORD FOCUS
Component	SUSPENSION
Date of Incident	June 25, 2010
Date Filed	April 12, 2012
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I HAVE CHANGED TIRES ON THIS CAR 3 TIMES SINCE I BOUGHT IT APRIL 5, 2010. I HAVE TAKEN THE CAR IN TO OUR LOCAL FORD DEALER AND THEY INFORMED ME THE LAST TIME I PUT TIRES ON THE CAR THAT THE FOCUS CARS HAVE THIS TYPE OF PROBLEM. I ASKED HOW THEY COULD FIX IT AND THEY INFORMED ME THAT THEY WOULD HAVE TO REMOVE THE REAR CONTROL ARMS AND REPLACE THEM, BECAUSE THEY CAN'T ADJUST THE ARMS TO ALIGN THE CAR PROPERLY AND IT WOULD CONTINUE TO HAVE THIS PROBLEM IF WE DON'T CHANGE THE CONTROL ARMS ON THE CAR, THE COST OF REPAIR QUOTED WAS $600.00. AFTER PUTTING $600.00 WORTH OF TIRES ON I COULDN'T AFFORD TO HAVE THE CONTROL ARMS CHANGED. I WAS TOLD IT WAS A MANUFACTURES PROBLEM. *TR

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