NHTSA Complaint #10454655 — 2011 HONDA ACCORD

I OWNED A 2003 ACCORD AND LOVED IT. WHEN IT CAME TIME TO GET A NEW CAR, I ONLY WANTED A NEW ACCORD. I DIDN'T EVEN TEST DRIVE IT. WHAT A MISTAKE! FOR THE FIRST WEEK, EVERY TIME I DROVE THE CAR I TRIED TO READJUST THE SEAT TO MAKE IT MORE COMFORTABLE. NOTHING WORKED. I HAVE BEAUTIFUL LEATHER SEATS, BUT I SIT ON A WEDGE AND HAVE A LUMBAR PILLOW STUFFED BEHIND MY BACK. MY HIP AND BACK WERE THROWN OUT OF LINE TO THE POINT THAT 4 MONTHS AFTER BUYING THE CAR, I WAS USING A CANE. I NO LONGER USE THE CANE, BUT I NO LONGER TAKE THIS CAR FOR LONG DRIVES. THE SEATS CAUSE PAIN IN MY BACK, HIPS AND LEGS. IN MY 2003 ACCORD I WAS ABLE TO TIP THE SEAT SO MY KNEES WOULD RAISE UP OR DOWN. THE NEW "IMPROVED" SEATS DID AWAY WITH THAT FEATURE. IN ADDITION, THE HEAD RESTRAINT PUSHES MY HEAD FORWARD AND DOWN CAUSING NECK PAIN. MY PREGNANT DAUGHTER IS IN THE MARKET FOR A 4 DOOR CAR TO REPLACE HER 2 DOOR CAR. I OFFERED TO GIVE HER THE ACCORD AND PAY TO HAVE IT SHIPPED TO L.A. FOR HER. ON A RECENT TRIP HOME FOR A WEDDING, SHE DROVE THE CAR FOR HALF AN HOUR AND REFUSED THE GIFT. CAN YOU IMAGINE HOW BAD THE SEATS ARE TO TURN DOWN A 1 YEAR OLD CAR WITH 11,000 MILES ON IT BECAUSE IT'S SO UNCOMFORTABLE?? HONDA HAS LOST ME AS A CUSTOMER. WHEN I CALLED HONDA TO COMPLAIN SEVERAL TIMES, THEY MADE ME FEEL AS IF I WERE THE ONLY ONE WHO HAD EVER COMPLAINED OF THIS PROBLEM. *TR