NHTSA Complaint #10454636 — 2004 ACURA TL STRUCTURE:BODY

Complaint Details

ODI Number	10454636
Vehicle	2004 ACURA TL
Component	STRUCTURE:BODY
Date of Incident	July 14, 2011
Date Filed	April 10, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

THE DASHBOARD ON THE PASSENGER SIDE HAS CRACKED. THERE ARE TWO VERTICAL CRACKS OVER THE AIRBAGS. I ASKED THE DEALERSHIP ABOUT REPLACING IT AND I WAS TOLD IT'S CONSIDERED WEAR AND TEAR. I WAS QUOTED A PRICE OF OVER $1700 DOLLARS. AFTER LOOKING INTO IT ON THE INTERNET I WAS AMAZED AT HOW MANY PEOPLE HAD THE EXACT COMPLAINT. I WAS TOLD BY A COLLISION SHOP THAT THIS IS VERY DANGEROUS IF AIRBAG MISTAKENLY DEPLOYS. MANY ACURA.OWNERS HAVE HAD THE EXACT EXPERIENCE WITH THE DEALERSHIP UNWILLING TO REPLACE IT. CAN SOMEONE LOOK INTO THIS ISSUE? IT WOULD BE GREATLY APPRECIATED. *TR

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