NHTSA Complaint #10454324 — 2005 SATURN VUE

AFTER PURCHASING MY SATURN VUE, JANUARY 11, 2011, IT REQUIRED SERVICE AND A SUBSEQUENT TRANSMISSION REPLACEMENT ON OR ABOUT APRIL 1, 2011. THE REPAIR WAS COVERED BY MY EXTNEDED WARRANTY, HOWEVER, THE MOST RECENT TRANSMISSION FAILURE, APRIL 2, 2012, WAS NOT COVERED BY A WARRANTY. THE DEALERSHIP IS SEEKING TO HAVE ME PAY 50% OF THE COST TO REPLACE, FOR A SECOND TIME, A FAULTY TRANSMISSION, WITH NO GUARANTEE THAT ITS PERFORMANCE WILL EXCEED THAT OF MY PREVIOUS TRANSMISSION REPLACEMENT. BETWEEN THE COST OF BOTH TRANSMISSIONS, THE REPAIR TO MY VEHICLE EXCEEDS THE VALUE OF IT AS A WHOLE. I AM TERRIFIED THAT I WILL ENCOUNTER THIS PROBLEM AGAIN, AND CANNOT AFFORD THE COST TO REPAIR A PROBLEM THAT WAS FORESEEABLE THEN, AS WELL AS NOW. I DO NOT KNOW WHERE TO TURN, BUT I FEEL AS THOUGH THIS IS AN IRRESPONSIBLE WAY TO CONDUCT BUSINESS, AND THE IMPROPER FUNCTIONING OF THIS COMPONENT COULD BE THE DIFFERENCE BETWEEN HIGHWAY SAFETY AND A FATAL ACCIDENT IN THE EVENT THE TRANSMISSION FAILS AT HIGH SPEEDS. PLEASE HELP MAKE THIS RIGHT FOR ME, AND ALL OTHER CONSUMERS NOT YET AWARE OF THE BATTLE THAT THEY WILL, MOST LIKELY, FACE IF THEY ARE IN POSSESSION OF A SATURN VUE. *TR