NHTSA Complaint #10454169 — 2007 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10454169
Vehicle	2007 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	December 7, 2011
Date Filed	April 4, 2012
Mileage	72,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

DRIVER'S SIDE POWER SLIDING DOOR FAILED, WOULD NOT CLOSE (DOOR CONTINUALLY RE-OPENED ITSELF INSTEAD OF LATCHING CLOSED). AFTER SETTING THE DOORS TO "MANUAL," THE SAME DOOR WOULD NOT OPEN AT ALL. WITH TWO INFANTS, IT BECAME NECESSARY TO CRAWL OVER THE INFANT SEAT INSTALLED IN THE PASSENGER SIDE REAR CAPTAIN'S CHAIR IN ORDER TO REACH THE INFANT SEAT INSTALLED BEHIND THE DRIVER'S SEAT. THE PASSENGER SIDE POWER SLIDING DOOR IS CLOSE TO FAILURE (THE SHEATHING ON THE CABLE IS FRAYED), WHICH WILL MEAN NEITHER OF THE REAR DOORS WILL BE FUNCTIONAL. VERY UNSAFE CONDITION IN CASE OF ACCIDENT OR FIRE. TOYOTA WILL NOT ADDRESS THIS ISSUE, AND QUOTES A PRICE OF $3400 TO REPAIR. *TR

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