NHTSA Complaint #10453924 — 2008 HONDA ACCORD

TL* THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE BRAKES WERE ABRUPTLY APPLIED AND THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE FRONT AND REAR BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY 15,000 MILES LATER, THE FAILURE RECURRED WHEN DECELERATING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT REAR BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED A SECOND TIME BUT AGAIN, THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH. THE VEHICLE WOULD SHUTTER AND THE GRINDING NOISE HAD BECOME INCREASINGLY LOUDER. IN ADDITION, WHILE ATTEMPTING TO START THE VEHICLE THE CONTACT NOTICED A LOUD NOISE FOR APPROXIMATELY TWO SECONDS. THE CONTACT CHECKED THE OIL DIPSTICK AND DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE DEALER ADVISED HAVING AN OIL CONSUMPTION TEST PERFORMED AND DRIVING THE VEHICLE FOR AN ADDITIONAL 1,000 MILES BEFORE CONFIRMING THE FAILURE. THE CONTACT WAS CONCERNED ABOUT THE OIL CONSUMPTION AND THE ENGINE FAILING. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000 AND THE CURRENT MILEAGES WERE APPROXIMATELY 43,000.