NHTSA Complaint #10453808 — 1998 DODGE RAM 2500 TIRES

Complaint Details

ODI Number	10453808
Vehicle	1998 DODGE RAM 2500
Component	TIRES
Date of Incident	March 30, 2012
Date Filed	April 2, 2012
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

ON A 1998 DODGE RAM 2500 THREE OF THE FIVE STOCK GOODYEAR WRANGLER RT/S 245/75 R16 TIRES HAVE BEEN VOLUNTARILY REPLACED BY THE MANUFACTURER FOR SIDEWALL SEPARATION. THE FOURTH TIRE BLEW ONE WEEK AGO WHILE TOWING A LIGHT BOAT (2000LBS) AT APPROXIMATELY 65MPH. I WAS ABLE TO MAINTAIN CONTROL, BUT I HAD MY WIFE AND TWO CHILDREN ABOARD AND AM UPSET THAT THE SAME PROBLEM HAS OCCURRED REPEATEDLY DUE TO AN ADMITTED MANUFACTURER ERROR. THE TIRES HAVE LESS THAN 45,000 MILES ON THEM AND THE REPLACEMENTS ARE SHOWING MINUTE SIGNS OF SIDEWALL SEPARATION WITH LESS THAN 10,000 MILES. TO REPLACE THESE TIRES WOULD COST APPROXIMATELY $800, $1000 WITH THE SPARE. I FEEL ENDANGERED BY THE REPUTATION OF THE TIRES AND TRULY FEEL THAT THE PRODUCT THAT I HAVE PAID FOR HAS FALLEN WOEFULLY SHORT OF EXPECTATION, WHILE OPERATED UNDER VERY LIGHT WORKLOADS AND VERY LOW MILEAGE. I FEEL IT IS THE RESPONSIBILITY FOR GOODYEAR TO PROVIDE A SAFE AND QUALITY PRODUCT THAT MEETS THE DEMANDS OF A LOAD RANGE E TIRE. *TR

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