NHTSA Complaint #10453804 — 2012 FORD FOCUS
VISIBILITY issue reported to NHTSA
Complaint Details
| ODI Number | 10453804 |
| Vehicle | 2012 FORD FOCUS |
| Component | VISIBILITY |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
MY BACK WINDSHIELD IMPLODED WHEN I GOT INTO MY CAR AND CLOSED THE DOOR. I LEASED THIS CAR ON AUG 30, 2011 AND THE MILEAGE IS ABOUT 7000 MILES. FORD SAID THEY WOULD NOT WARRANTY THIS REPLACEMENT GLASS AS THERE WERE EXTERNAL CAUSES. I HAVE A WITNESS THAT STATES WHEN I CLOSED THE DOOR, THE BACK WINDSHIELD TURNED GREY, AND IMPLODED. ACCORDING TO MY WARRANTY, P.13, THIS SHOULD BE COVERED IN FIRST 12 MONTHS/12,000 MILES, NO MATTER THE REASON. THE CAR WAS PARKED IN A LOT, NO INDICATION OF ANYTHING UNTOWARD HAPPENING TO IT. *TR
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