NHTSA Complaint #10453723 — 2009 SCION TC

THE HATCH HANDLE ON MY CAR BROKE OFF WHEN I WAS LIFTING THE HATCH TO PUT SOME ITEMS IN MY TRUNK. WHEN I LOOKED FURTHER INTO WHY IT BROKE, I REALIZED THAT THE PIECES WERE JUST SMALL PLASTIC PIECES AND COULD BE EASILY SNAPPED. I WAS ABLE TO TAPE THE PIECE BACK, BUT WAS UNABLE TO REMOVE IT COMPLETELY BECAUSE THERE ARE WIRES THAT CONNECT THE HANDLE PIECE TO THE CAR AND YOU NEED THEM TO BE ABLE TO LIFT THE BACK OF THE CAR. WHEN I TAPED IT UP WELL ENOUGH I REALIZED THAT I WAS ALSO COVERING A BIG PORTION OF MY BRAKE LIGHTS WHICH I AND OTHER DRIVERS NEED OR IT COULD CAUSE A WRECK. I CALLED THE DEALERSHIP AND THEY WANT TO CHARGE ME OVER $300 TO FIX THIS ISSUE WHEN CLEARLY IT IS A MANUFACTURES ISSUE. I HAVE NOTICED SINCE THIS HAPPENED TO ME, MULTIPLE TC'S WITH THE SAME ISSUE WHEN I AM DRIVING. I SEE LOTS OF TAPE ON THE REAR OF THOSE CARS AS WELL. NOT TO MENTION, IF IT RAINS OR GETS TO HOT THE TAPE FALLS OFF AND THE HATCH HANDLE FLOPS AROUND. *TR