NHTSA Complaint #10453185 — 2004 SAAB 9-3 SUSPENSION

Complaint Details

ODI Number	10453185
Vehicle	2004 SAAB 9-3
Component	SUSPENSION
Date of Incident	March 25, 2012
Date Filed	March 27, 2012
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS BACKING OUT OF MY GARAGE WHEN I HEARD A LOUD CLUNK COMING FROM THE FRONT LEFT AREA OF MY CAR, ACCOMPANIED BY A BURNING RUBBER SMELL EMANATING FROM SOMEWHERE. I GOT OUT OF THE CAR AND THOUGHT IT LOOKED A LITTLE LOWER ON THE LEFT SIDE. I FELT IT WAS UNSAFE TO DRIVE DUE TO THE LOUD NOISE WHEN I PUT IT IN REVERSE, NOT TO MENTION THE SMELL OF BURNING RUBBER. I GOT MY CAR TOWED FOR $75, ONLY TO FIND OUT I WAS CORRECT IN MY ONLINE ASSESSMENT OF THE PROBLEM BEING MY FRONT SUSPENSION COIL BEING BROKEN (AS PER A LOCAL AUTO BODY DIAGNOSTIC), DUE TO THE NUMEROUS AND VERY SIMILAR SOUNDING COMPLAINTS ESPECIALLY FOR THE 2003 AND 2004 SAABS. I'M LUCKY THAT I DIDN'T END UP SHREDDING MY TIRE AND LOSING CONTROL OF MY VEHICLE AS I AS ABOUT TO EMBARK ON AN HOUR DRIVE, USING HIGHWAYS, TO MEET A FRIEND. HOWEVER, NOW I COME TO FIND OUT THAT SAAB, SINCE GOING BANKRUPT IN MID-DECEMBER OF 2011 NO LONGER IS MANUFACTURING OR RELEASING ANY PARTS - SO I AM LEFT WITH A CAR THAT IS NOT DRIVE-ABLE UNTIL I CAN FIND A SOLUTION TO THIS VERY FRUSTRATING PROBLEM. *TR

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