NHTSA Complaint #10453151 — 2003 NISSAN MURANO

MY NISSAN MURANO WAS A BRAND NEW 2003 IT IS NOW 8 YEARS OLD WITH 46015 MILES. THE NISSAN SERVICE DEPARTMENT IN NH CARED FOR MY VEHICLE REGULARLY; MY FIRST PROBLEM OCCURRED WHEN THE ENGINE STARTED SENDING OUT BLACK SMOKE, I FOUGHT FOR NISSAN TO TAKE RESPONSIBILITY FOR WHAT WAS HAPPENING TO MY VEHICLE, THEY DID; IT TOOK SIX TO EIGHT WEEKS TO GET THE OIL SMELL FLUSHED OUT OF THE AIR CONDITIONER. I UNDERSTAND WEAR AND TEAR BUT, MAJOR ENGINE FAULTS HAPPENING SO SOON; NISSAN CLAIMS BEING THE TOP VEHICLE MANUFACTURES. ONE OF THE MANY REASONS I BOUGHT THEIR BRAND. I DID EVERYTHING THEY SAID TO KEEP MY VEHICLE FUNCTIONING; THEN IT HAPPENED AGAIN; THE REAR POWERTRAIN REACHED ITS END, AND OIL LEAKING IN THE ENGINE, THE PISTON BALL BEARINGS IS BROKEN; AND NOW THE OIL IS LEAKING OUT. THE AVERAGE MILES DRIVEN PER YEAR IS 12000; MY VEHICLE AVERAGE 1500-MILES YEARLY. I CANNOT NOR WILL I BATTLE OVER THE 60 MONTHS/100,000 MILES WARRANTY CONTRACT; I AM APPEALING TO NISSAN CORPORATION SAYING, LOOK AND SEE IN MY CASE MY VEHICLES? PROBLEMS ARE UNIQUE; SEE THE ODDNESS OF AN ENGINE WITH ONLY 46015 MILES HAVING SUCH MAJOR PROBLEMS. SEE MY MAINTENANCE RECORDS, IT WAS NOT DUE TO NEGLECT, LOOK AT THE FIRST TIME I HAD A MAJOR PROBLEM WITH THIS ENGINE VERY EARLY IN THE FIRST TWO YEARS OF OWNING IT. THE ENGINE AND COMPONENTS ARE FAULTY; I JUST GOT A BAD MAKE. A FEEDBACK CARD CAME IN MY MAIL IT SAYS, ?AS A VALUED NISSAN CUSTOMER, YOUR SATISFACTION THROUGHOUT YOUR OWNERSHIP EXPERIENCE IS OUR COMPANY?S HIGHEST PRIORITY?? SO, THEN WHY HIDE BEHIND THE EXPIRED WARRANTY? I WAS TOLD, EVEN IF THE NHTSA FORCE A RECALL AND NISSAN FOUND I AM THE CAUSE, THE NISSAN BOARD WOULD WILLFULLY RECALL VEHICLES FROM 2004 UP, TO SPITE ME OR, SINGLE OUT THE SPECIFIC PROBLEMS I NOW HAVE REPAIR THEM IGNORING THE VEHICLE?S YOUNG ENGINE IS COMPLETELY FAULTY. *TR