NHTSA Complaint #10452805 — 2000 FORD TAURUS

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT UPON SHIFTING INTO REVERSE, THE VEHICLE ACCELERATED FORWARD. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE CONTINUED TO ACCELERATE AT A LOW SPEED UNTIL CRASHING INTO A BUILDING. THE FAILURE RECURRED A FEW YEARS LATER AND THE VEHICLE CRASHED INTO ANOTHER VEHICLE AT A LOW SPEED. THE FAILURE OCCURRED ON A THIRD OCCASION, BUT DID NOT RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON VARIOUS OCCASIONS, BUT A FAILURE WAS NEVER DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000.