NHTSA Complaint #10452723 — 2003 LINCOLN LS POWER TRAIN

Complaint Details

ODI Number	10452723
Vehicle	2003 LINCOLN LS
Component	POWER TRAIN
Date of Incident	February 29, 2012
Date Filed	March 22, 2012
Mileage	3 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SHIFTS HARD, WHEN IN 20-30 MPH, IN GEAR 2 AND 3. AFTER DIAGNOSTIC, DEALER SAID IT MAY BE TRANSMISSION, BUT THEY HAVE TO TEAR IT APART. IF BANDS, TORQUE CONVERTER, OR SOLENOID PACK THEY HAVE TO TEAR DOWN AND REBUILD. HE DID SAY THAT ONE OF THE SOLENOIDS WENT OUTER IF BANDS WERE BENT, THEY WOULD HAVE TO REBUILD THE TRANSMISSION FOR A COST OF $2500 - $3500. I HAVE READ ALL OVER THE INTERNET WHERE PEOPLE ARE COMPLAINING ABOUT HARD SHIFTING AND TRANSMISSION PROBLEMS. IT SEEMS THAT THE PART WAS DEFECTIVE BY DESIGN. ONE PERSON SAID THAT THEY BOUGHT A KIT THAT FIXES THE DESIGN FLAW - 5RW MASTER SERVO BORE REPAIR KIT (FORD 5R55W/S/N). IT IS NOT MADE BY FORD, IT SEEMS THEY ARE TOO CHEAP TO FIX THE REAL PROBLEM. THEY SHOULD LISTEN TO PEOPLES CONCERNS. I AM ALSO GOING TO CALL THE 800 NUMBER FOR FORD LINCOLN AND SEND THEM A LETTER. WOULD USE WITH ANY TRANNY REBUILD. THE FINAL COST OF THE REPAIR IS NOW AT $4000.00. YIKES. *TR

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