NHTSA Complaint #10452673 — 2011 CHRYSLER 300

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10452673
Vehicle	2011 CHRYSLER 300
Component	EXTERIOR LIGHTING
Date of Incident	March 8, 2012
Date Filed	March 22, 2012
Mileage	3,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 CHRYSLER 300 LIMITED. THE CONTACT STATED THAT WHEN DRIVING DOWNHILL, THE HEADLIGHTS WOULD NOT ILLUMINATE THE ROADWAY STRAIGHT AHEAD. IN ADDITION, THE SIDE HEADLIGHTS FAILED. THE HEADLIGHTS WERE NOT ABLE TO BE ADJUSTED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THEY COULD ADJUST THE HEADLIGHTS, BUT THE ADJUSTMENT WOULD CAUSE THE HEADLIGHTS TO SHINE TOO BRIGHTLY INTO ON-COMING TRAFFIC.THE CONTACT WAS ADVISED TO PURCHASE AFTER MARKET HEADLIGHTS BUT THE CONTACT DECLINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,900.

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