NHTSA Complaint #10452439 — 2011 GMC TERRAIN

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10452439
Vehicle	2011 GMC TERRAIN
Component	STRUCTURE:BODY
Date of Incident	January 10, 2012
Date Filed	March 20, 2012
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE EXCESSIVELY WHEN BEING DRIVEN OVER 30 MPH WITH BOTH REAR WINDOWS OPENED. THE CONTACT STATED THAT THE VIBRATION WAS SO SEVERE, THAT IT WOULD CAUSE HEADACHES FOR THOSE RIDING IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO ADVISED THAT THERE WAS A DESIGN FLAW WITHIN THE VEHICLE THAT WAS CAUSING ABNORMAL WIND PRESSURE AND VIBRATIONS. THE DEALER STATED THAT THERE WAS NOT A REPAIR AVAILABLE THAT WOULD REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.

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