NHTSA Complaint #10452125 — 2007 FORD EXPLORER SPORT TRAC

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10452125
Vehicle	2007 FORD EXPLORER SPORT TRAC
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 1, 2012
Date Filed	March 18, 2012
Mileage	77,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

SPARK PLUGS MAY BE CONTRIBUTING TO A SKIP UNDER LOAD. HOWEVER, FORD HAS USED SOME UNUSUAL SPARK PLUG THAT IS A SERIOUS PROBLEM FOR END USERS TO EITHER CHANGE THEMSELVES OR EXTRAORDINARILY EXPENSIVE FOR THE CONSUMER TO HAVE CHANGED BY FORD. FORD SERVICE QUOTE IS $300.00 TO HAVE CHANGED. THIS IS A TERRIBLE DESIGN AND ENGINEERING SCREW UP THAT IS RIDICULOUS. FORD NEEDS TO STEP UP AND ADMIT THEY HAVE A POOR DESIGN AND NOT KEEP CHARGING CUSTOMERS FOR THEIR MISTAKE. *TR

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