NHTSA Complaint #10452044 — 2005 HONDA ACCORD

2005 HONDA ACCORD FIRE DANGER. THE CATALYTIC CONVERTER HEAT SHIELDS FELL OFF WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. THE CATALYTIC CONVERTER IS WARRANTED 8 YEARS OR 80,000 MILES. MY HONDA ONLY HAD ABOUT 45,000 WHEN THE CATALYTIC CONVERTER HEAT SHIELDS FAILED. I TOOK THE AUTO TO A HONDA DEALER. THE DEALER CONTACTED THE HONDA COMPANY CUSTOMER SERVICE REPRESENTATIVE AND SHE REFUSED TO PAY ANY PART OF THE REPAIR. WE ALSO CALLED THE HONDA REPRESENTATIVE SEVERAL TIMES WITHOUT ANY HELP FROM HONDA. THIS PERSON REFUSED TO LET ME SPEAK TO HER SUPERVISOR. THE REASON THE CATALYTIC CONVERTER HAS HEAT SHIELDS ARE TO PREVENT FIRES FROM HEAT GIVEN OFF BY THE CATALYTIC CONVERTER. THE AUTO IS UNSAFE WITHOUT THE HEAT SHIELDS WHICH SURROUND, AND ARE PART OF THE CATALYTIC CONVERTER A MAJOR EMISSION CONTROL DEVISES. *TR