NHTSA Complaint #10451924 — 2004 NISSAN ALTIMA

WE HAVE HAD THE SAME SENSOR RELATED COMPLAINT WITH THIS CAR MORE THAN 3 TIMES NOW. THE 1ST 2 TIMES WE TOOK TO A LOCAL GARAGE, BUT THE SAME ISSUE CAME UP A YEAR LATER. SO WE WENT TO WOODFIELD NISSAN, HOPING THAT THE DEALERSHIP, ALTHOUGH COSTS ALOT MORE, CAN DEAL WITH THE ISSUE BETTER. BUT JUST AS THE 12 MONTH WARRANTY EXPIRED, THE ISSUE PRESENTED ITSELF AGAIN, WE WENT AGAIN TO THE SAME DEALERSHIP - BUT THEY REFUSE TO HONOR THE WARRANTY , EVEN THOUGH IT WAS WITHIN THE MILEAGE (BUT PAST THE 12 MONTHS). WE HAVE NOW SPENT HUNDREDS OF DOLLARS TO TAKE CARE OF THIS CRANK/CRAM SHAFT SENSOR. THE DEALERSHIP HAS TOLD US THAT IT HAS NOTHING TO DO WITH OUR DRIVING OR CARE, THIS ISSUE WILL OCCUR EVERY YEAR OR SO AND WE WILL HAVE TO GET IT REPAIRED OR CAR WILL STALL. THE DEALERSHIP SAID THAT WE CAN PAY THEM TO TAKE OUR CAR TOTALLY APART AND THEN THEY CAN TRY TO DIAGNOSE THE PROBLEM - BUT I CANNOT SPEND THAT MUCH MONEY TO THE DEALERSHIP TO SPEND HOURS LOOKING INTO MY CAR SO THEY CAN MAYBE FIX THE ISSUE. I HAVE BEEN TRYING TO GET NISSAN TO HELP - BUT NOBODY RETURNS MY CALLS. I ALSO TRIED THE DEALERSHIP - BUT THERE TOO - NO ONE ANSWERS OR RETURNS MY CALLS. I WANT NISSAN TO TAKE OWNERSHIP OF THIS ISSUE AND FIX IT. I HAVE 2 CHILDREN AND I CANNOT DO WITHOUT A CAR AND CERTAINLY CANNOT PAY SO MUCH TO KEEP GETTING IT REPAIRED FOR THE SAME ISSUE. WE HAVE HAD THIS CAR REPAIRED FOR THE SAME STUFF 4 TIMES. IT HAS STALLED AND WE HAVE HAD TO DEAL WITH IT. OUR SCHEDULES HAVE BEEN AFFECTED. OUR LIVES HAVE BEEN DISRUPTED. I HAVE BEEN LATE TO PICK UP MY CHILDREN, WE HAD TO CANCEL THEIR ACTIVITIES BECAUSE THE CAR WAS NOT FUNCTIONAL OR IN THE SHOP. WE HAVE SPENT SO MUCH MONEY TO GET IT TOWED EVERYTIME IT STOPPED. I THINK IT IS ABOUT TIME NISSAN TOOK CARE OF ITS PRODUCT. I CAN UNDERSTAND WEAR AND TEAR - BUT THIS IS BEYOND ANYTHING. NISSAN HAS TO HELP FIX THIS PROBLEM. *TR