NHTSA Complaint #10451912 — 2007 HONDA CIVIC HYBRID ELECTRICAL SYSTEM

Complaint Details

ODI Number	10451912
Vehicle	2007 HONDA CIVIC HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	August 2, 2010
Date Filed	March 16, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

HONDA ASKED ME TO APPLY THE CIVIC HYBRID BATTERY PACK SOFTWARE UPGRADE PATCH SOMETIME END OF 2010.AFTER APPLYING THE PATCH THE MILEAGE ON THE CAR WENT DOWN FROM 45-49MPG TO 35-40MPG AND ALSO REDUCED ACCELERATION FROM A RED LIGHT OR STOP SIGN - CAR JUST DRAGS TO GET ACCELERATED. COMPLAINED TO HONDA DEALER MANY TIMES AND THEY KEEP TELLING ME ITS THE WAY IM DRIVING AND NOTHING WRONG WITH THE CAR. I HAVE ALSO JOINED THE HONDA CIVIC HYBRID CLASS ACTION LAWSUIT. THIS IS ABSOLUTELY UN-ACCEPTABLE TO GIVE FALSE INFORMATION TO THE CUSTOMER WHILE SELLING THE PRODUCT AND I FEEL CHEATED. *TR

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