NHTSA Complaint #10451895 — 2003 GMC ENVOY XL

(2003 GMC ENVOY XL) I HAVE RECENTLY FOUND THAT MY WIFE AND KIDS HAVE BEEN RIDING AROUND IN A VEHICLE THAT WAS AN EXPLOSION WAITING TO HAPPEN. GENERAL MOTORS HAS EXTENDED THEIR WARRANTY ON FUEL TANK ISSUES 3 TIMES BECAUSE OF A FLAWED DESIGN. I HAD NO KNOWLEDGE OF THIS BEFORE PURCHASING, AS I BELIEVE I AM THE SECOND OWNER OF THIS VEHICLE. I HAVE SINCE SEEN THAT THIS ISSUE HAS BEEN BROUGHT TO YOUR ATTENTION BUT NOT TO THE MAGNITUDE TO WHICH IT IS OCCURRING. I WONDER IF SOMEONE HAS TO DIE A FIERY DEATH BEFORE THIS ISSUE IS ADDRESSED SERIOUSLY ? I HAVE COMPILED MANY ACCOUNTS OF CUSTOMERS COMPLAINING OF THIS ISSUE AND HAVE RECORDS TO SHARE. I HAVE CONTACTED GM CUSTOMER SUPPORT, ONLY TO BE PUT ON HOLD FOR A TOTAL OF 153 MINUTES IN THE REALM OF 4 CALLS WITH NO RESOLUTION. THIS ENGINEERING FAILURE CONSIST OF GREAT NUMBERS STILL ON THE ROAD. UNLUCKY ONES LIKE MYSELF WILL NOT HAVE ANY KNOWLEDGE OF THIS UNTIL TOTAL FAILURE OCCURS AND AT THAT TIME GM'S POOR DESIGN BECOMES THE BURDEN OF THE CURRENT OWNER. I NEED HELP UNDERSTANDING HOW SUCH A SAFETY RISK CAN BE SWEPT UNDER THE RUG WITH 493,579 OF THESE VEHICLES BEING SOLD. I HAVE FOUND THAT THE DESIGN WAS SO BAD THAT AFTERMARKET SUPPLIERS DO NOT EVEN OFFER THIS TANK. THE ONLY PLACE TO GET ONE IS FROM GM DEALER AT A PRICE OF $650.00, WHICH IS EXORBITANT FOR A PIECE OF PLASTIC. I NEED HELP WITH THIS MATTER BUT IT'S NOT JUST ABOUT ME, YOUR ACTIONS COULD SAVE SOMEONE'S LIVES ! *TR