NHTSA Complaint #10451722 — 2006 FORD FREESTYLE

I BOUGHT MY 2006 FORD FREESTYLE WITH 23,000 MILES WITHIN 4 MONTHS I STARTED EXPERIENCING A WHINING NOISE. THE NOISE STARTED GETTING LOUDER AND LOUDER, I THEN STARTED TO FEEL THE CAR WANTING TO ACCELERATE WHILE MY FOOT WAS ON THE BRAKE, THIS HAPPENED ABOUT 5 TIMES. THE CAR WOULD STALL AND THE WRENCH LIGHT WOULD COME ON. I WOULD TURN IT OFF AND LET IT COOL A LITTLE AND IT WOULD START RIGHT UP AGAIN. THE PROBLEMS CONTINUED ESPECIALLY IN THE HEAT. I LIVE IN MIAMI FLORIDA AND IT WAS JUST ABOUT EVERYDAY THAT THIS WOULD HAPPEN. THEN FINALLY IT HAPPENED, THE CAR JUST DIED ON ME. I WANT TO POINT OUT THAT I TOOK THE CAR TO THE DEALER WITH 30,000 AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO BECAUSE NO LIGHTS CAME ON. I LET THEM SERVICE THE CAR AND THEY TOLD ME EVERYTHING WAS OK. THE DEALER TOLD ME I NEEDED A NEW TRANSMISSION. I COULD NOT BELIEVE IT, HE ALSO TOLD ME THE THROTTLE BODY WENT AND INTAKE MANIFOLD HAD WENT AS WELL. I ASKED IF THERE WAS ANYTHING FORD COULD DO THEY SAID I WOULD HAVE TO CALL. FORD WAS THE WORST AT CUSTOMER SERVICE THAT I EVER EXPERIENCED. THEY SAID NO TO EVERYTHING BECAUSE I WAS OUT OF WARRANTY. AFTER SPENDING ALMOST $6,000 THE DEALER TOLD ME THAT FORD WAS NOW GIVING 100,000 MILE WARRANTY FOR REMANUFACTURED TRANSMISSIONS. TO THIS DAY, I HAVE REPLACED BRAKES, ROTORS, ANOTHER THROTTLE BODY, FRONT ENGINE MOUNT AND THE CAR IS NOW EXPERIENCING A WHINING NOISE AGAIN. I STILL HAVE 15,000 WARRANTY LEFT ON LAST TRANNY I PUT IN. I'M THINKING THEY MAY HAVE TO PUT A NEW TRANNY IN AGAIN. FORD KNEW ABOUT THIS RECALL AND HOW DANGEROUS IT WAS AND NEVER ASKED FOR A VOLUNTARY RECALL, I AM ALSO VERY DISAPPOINTED WITH THE NHTSA. THERE HAVE BEEN THOUSAND OF COMPLAINTS AND THEY ALSO DID NOTHING ABOUT. *TR