NHTSA Complaint #10451507 — 2001 JEEP GRAND CHEROKEE STEERING

Complaint Details

ODI Number	10451507
Vehicle	2001 JEEP GRAND CHEROKEE
Component	STEERING
Date of Incident	March 12, 2012
Date Filed	March 13, 2012
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING COLUMN SEIZED WITHOUT WARNING. THE CONTACT EXPERIENCED DIFFICULTY IN TURNING THE STEERING WHEEL AND EXCESSIVE FORCE WAS APPLIED IN ORDER TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V007000 (STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE STEERING MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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