NHTSA Complaint #10451448 — 2011 FORD TAURUS

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED. THE CONTACT HAD TO TURN ON THE HIGH BEAM HEADLIGHTS IN ORDER TO REGAIN VISIBILITY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY EXPERIENCE A FAILURE IN WHICH IT SURGED FORWARD MOMENTARILY. UPDATED 04/16/12 *BF THE CONSUMER ALSO STATED THE VEHICLE WOULD HESITATE WHEN ACCELERATION FROM A STANDSTILL OR AT A VERY LOW SPEED. UPDATED 05/07/12