NHTSA Complaint #10451332 — 2011 TOYOTA AVALON

1/7/12-12:30 AM I WAS STOPPED AT A RED LIGHT. MY FOOT WAS ON THE BRAKE. SUDDENLY THE MOTOR BEGAN TO RACE. I STOOD ON THE BRAKE PUT THE SHIFT INTO PARK AND TURNED OFF THE IGNITION. AFTER A SHORT PERIOD ( ABOUT 30 SECONDS) I TURNED THE IGNITION ON AND EVERYTHING WAS NORMAL. 1/10/12- I CALLED THE DEALER AND THEY GAVE ME AN APPOINTMENT . BUT THE EARLIEST WAS AT 8.30 ON 1/17/12 FOR WHICH THEY CONFIRMED BY E-MAIL. ON 1/12/12, (5:15 PM), MY WIFE PULLED INTO A PARKING SPACE IN A SHOPPING AREA. SHE CAME TO A COMPLETE STOP THEN APPLIED THE BRAKE AND SHIFTED INTO PARK. SUDDENLY,THE MOTOR RACED AND THE CAR BOLTED FORWARD. IT JUMPED A 6" CURB OVER PAVING STONES, WHICH WERE THROWN ABOUT AND SMASHED A WOODEN FENCE. A 4" STEEL COLUMN WHICH BACKS UP THE FENCE STOPPED THE CAR. LUCKILY NO ONE WAS INJURED. THE POLICE WERE CALLED AND THE AUTO WAS TOWED TO THE DEALERSHIP. THE DAMAGE TO THE VEHICLE IS $3257.00. PHOTOS ARE AVAILABLE. THE MANUFACTURER CLAIMS THERE IS NOTHING WRONG WITH THE CAR. WE SAY AFTER ONLY A 5 MILE ROAD TEST THIS IS NOT ENOUGH FOR A CAR THAT WAS DRIVEN 3,733 MILES AND HAD TWO INCIDENTS. MY WIFE AND I, WILL NEVER DRIVE THIS CAR AGAIN. WE VALUE OUR LIVES AND THAT OF OTHERS THAT COULD BECOME VICTIMS OF ANOTHER INCIDENT. *TR