NHTSA Complaint #10450637 — 2006 MERCURY MOUNTAINEER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10450637
Vehicle	2006 MERCURY MOUNTAINEER
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 20, 2009
Date Filed	March 7, 2012
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

IN JULY 2009 AT 40000 MILES THE RADIATOR HAD A HAIRLINE FRACTURE AND THE RADIATOR HAD TO BE REPLACED, PAID OUT OF POCKET BY OWNER. IN MARCH 2010, AT 60000 MILES, ANOTHER RADIATOR IS BEING PUT IN THIS VEHICLE, AGAIN OUT OF POCKET EXPENSE FOR OWNER. THERE SHOULD NOT BE A NEED FOR A VEHICLE TO HAVE HAD 3 RADIATORS AT 60000 MILES. THE DEALERSHIP STATES THIS IS A KNOWN ISSUE WITH THIS MODEL AND THAT THESE ARE POORLY PLACED AND MANUFACTURED RADIATORS. FORD/MERCURY SHOULD RECALL THESE VEHICLES AND REIMBURSE OUT OF POCKET EXPENSES FOR ANYONE THAT HAS PROOF OF RADIATORS BEING REPLACED. *TR

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