NHTSA Complaint #10450515 — 2011 SUBARU LEGACY

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME EXTREMELY HARD TO CONTROL WHEN DRIVING IN HEAVY WINDS OR WHEN A HEAVY VEHICLE WOULD PASS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER DISCOVERED THAT THE RIGHT REAR FOUND TO BE SLIGHTLY OUT OF ALIGNMENT. THE DEALER PERFORMED AN ALIGNMENT AND THE CONTACT STATED THAT THE REPAIR PARTIALLY CORRECTED THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ALL OF THE 2011 SUBARU LEGACY VEHICLES RODE THE SAME IN HEAVY WINDS DUE TO THE VEHICLE DESIGN. IN ADDITION, THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS MOVED ONE INCH IN EITHER DIRECTION, THE ENGINE RPMS WOULD INCREASE EXCESSIVELY AND THE VEHICLE WOULD ROLL FORWARD INDEPENDENTLY. THE DEALER ADVISED THAT THE SOFTWARE IN THE PCM WAS THE CAUSE OF THE FAILURE BUT COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 15,000.