NHTSA Complaint #10449986 — 2002 CHEVROLET TAHOE

AT LOW SPEEDS SUCH AS DRIVING IN A PARKING LOT OR CITY TRAFFIC, UPON ACTIVATION OF THE VEHICLE BRAKES, THE ANTI-LOCK BRAKES ACTIVATE UNEXPECTEDLY ON DRY PAVEMENT THEREBY EXTENDING THE STOPPING DISTANCE. NO CRASH HAS OCCURRED YET SOME NEAR MISSES HAVE HAPPENED. THIS OCCURS AT ALMOST EVERY LOW-SPEED STOP. I CALLED CHEVROLET AS THIS EXACT CONDITION IS DESCRIBED UNDER AN EXISTING BROAD RECALL FOR VEHICLES IN MY CATEGORY BUT THEY INSIST NO SUCH RECALL IS ACTIVE FOR MY VEHICLE. THEY FURTHER STRONGLY AND REPEATEDLY REQUESTED "FOR THEIR INFORMATIONAL PURPOSES" THAT I, AT MY COST, TAKE MY VEHICLE TO A CHEVROLET DEALER FOR SERVICING. IF THEY LATER DETERMINED THE CAUSE TO BE DEFECTIVE PARTS THEY WOULD DISCUSS REIMBURSEMENT OPTIONS. I AM A GOOD MECHANIC AND REGULARLY MAINTAIN MY OWN VEHICLES. RATHER THAN PAY FOR DEALER SERVICE ON A DEFECTIVE DESIGN THAT IS WELL KNOWN WITH A PUBLISHED RESOLUTION I WILL MAKE THE REPAIRS MYSELF. I WANT NHTSA TO BE AWARE OF CHEVROLET'S STRONG ARM TACTICS TO INDUCE CUSTOMERS TO PAY FOR DIAGNOSTIC SERVICE THEY SHOULD BE COVERING AND THIS PROBLEM HAS NOT BEEN FULLY RESOLVED BY EXISTING RECALLS. THEY HAVE MANY VEHICLES ON THE ROAD SUSCEPTIBLE TO THIS DANGEROUS CONDITION. IF PROVIDED A COMPLAINT OR TRACKING NUMBER I WILL FOLLOW-UP WITH YOU ON THE RESULTS OF MY DIAGNOSTIC AND REPAIR WORK. *TR