NHTSA Complaint #10449653 — 2008 HONDA CIVIC HYBRID

FIRST INCIDENT OCCURRED AROUND A MONTH AFTER PURCHASED 3 OF 2011. DOOR LOCKS WOULD LOCK & UNLOCK WHILE DRIVING. IMMEDIATELY TOOK IT BACK TO NORM REEVES HONDA IN CERRITOS,CA. I WAS TOLD THAT THE PROBLEM WAS A BAD MOTOR IN THE PASSENGER DOOR & NORM REEVES FIXED THE PROBLEM. I WAS TOLD THE DRIVERS SIDE WINDOW WAS DEFECTED & NORM REEVES REPLACED THE WINDOW. IN 4 OF 2011, THE CAR DOOR LOCKS BEGAN LOCKING & UNLOCKING WHILE DRIVING BUT NOW MAKING A SCREECHING SOUND. TOOK THE CAR BACK TO THE SAME NORM REEVES & THEY EXPLAINED IT WAS THE MOTOR IN THE PASSENGER REAR DOOR.THAT WAS FIXED AS WELL. IN 6 OF 2011, AGAIN THE DOOR LOCKS STARTED LOCKING & UNLOCKING WHILE DRIVING. I THEN REALIZED THE REAR DRIVERS SIDE DOOR WAS NOT LOCKING & TOOK IT IN TO NORM REEVE WHERE THEY STATED THE MOTOR WAS OUT & THEY FIXED IT. I THEN ASKED IF MAYBE IT COULD BE SOMETHING ELECTRICAL & IF THEY COULD CHECK THE ELECTRICAL WIRING ON THE CAR, I WAS TOLD BY OCTAVIO, SERVICE MANAGER AT NORM REEVES, IT WAS NOT THE ELECTRICAL THAT IT WAS THE DOOR LOCKS. I TOLD THE SERVICE MANAGER, OCTAVIO AT THIS TIME I FELT LIKE THE CAR ALSO GIVES A PUSH OR SKIP WHILE DRIVING & ALSO SMELLED A BURNING SMELL. OCTAVIO STATED THE HONDA WAS CHECKED BY A TECH & SAID NOTHING WAS WRONG WITH IT. I BEGAN TAKING THE HONDA CIVIC IN TO NORM REEVES EVERY MONTH COMPLAINING ABOUT THE CAR SKIPPING OR LOSING TRACTION. IT WAS FRIGHTENING DRIVING DOWN HILLS THINKING MY CAR WOULD NOT STOP OR LOSE CONTROL. THE BURNING SMELL WOULD BECOME GREATER WHEN DRIVING UP AN INCLINE OR THE HILLS OF ANY FREEWAY OR CITY. WHEN THE CAR WOULD BE PARKED AT AN INCLINE THE SHIFTER WOULD LOCK & BECOME HARD TO REMOVE FROM PARK. DURING EACH VISIT TO NORMA REEVES HONDA, WHICH OCCURRED MORE THAN 10 TIMES, I WAS NEVER TOLD OF ANY RECALLS OR EXAMINATIONS NEEDED IN REGARDS TO THE FUEL TANK PROBLEMS & ONLY FOUND OUT WHEN MY HONDA CIVIC WAS TAKEN TO ROCK HONDA OF FONTANA, CA. *TR