NHTSA Complaint #10449414 — 2000 DODGE GRAND CARAVAN ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10449414
Vehicle	2000 DODGE GRAND CARAVAN
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 1, 2009
Date Filed	February 27, 2012
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE SERPENTINE BELT FAILED. THE SERPENTINE BELT DETACHED EACH TIME A WATER PUDDLE WAS DRIVEN OVER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT A SHIELD BE PLACED OVER THE SERPENTINE BELT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER INSTALLED THE SHIELD COVER OVER THE SERPENTINE BELT. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.

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