NHTSA Complaint #10449126 — 2006 BUICK TERRAZA

TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A LOUD METAL TO METAL CLUNKING NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS RELATED TO THE REAR TRAILING ARM BUSHINGS AND KNUCKLE. THE CONTINUOUS DEFECT EVENTUALLY RESULTED IN PREMATURE WEAR OF THE REAR BRAKES AND ROTORS, WHICH WERE PREVIOUSLY REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V110000 (SUSPENSION: REAR). THE VIN WAS NOT INCLUDED IN THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED AN INCENTIVE TOWARDS THE PURCHASE OF A NEW VEHICLE. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE DISTRICT MANAGER FOR POSSIBLE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.