NHTSA Complaint #10449025 — 2006 TOYOTA HIGHLANDER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10449025
Vehicle	2006 TOYOTA HIGHLANDER
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 3, 2012
Date Filed	February 23, 2012
Mileage	59,871 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

COOLANT LEAKED FROM ENGINE ONTO FLOOR IN LARGE AMOUNTS. OUR MECHANIC SAID THREADS WERE STRIPPED AND HEAD GASKET BOLTS HAD PULLED OUT. ONLY SOLUTION, NEW ENGINE OR POSSIBLE REBUILD BY TOYOTA DEALERSHIP. WE WERE UNDER 60,000 MILE WARRANTY BUT OVER 60 MONTHS. TOYOTA REFUSED TO HELP US. SADLY I'VE BEEN CHANGING MY OWN OIL AND DIDN'T KEEP ALL RECEIPTS FOR A MAINTENANCE RECORD. LESSON LEARNED. TOYOTA DEALERSHIP OFFERED NEW ENGINE FOR $7,300 OR REBUILD FOR $4,600. WE HAD NON-TOYOTA MECHANIC REBUILD THREADS FOR $2,300. CAR WORKS FINE NOW. WAY MORE MONEY THAN WE EXPECTED TO SPEND ON A TOYOTA WITH UNDER 60,000 MILES. *TR

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