NHTSA Complaint #10448596 — 2012 FORD EXPLORER
EQUIPMENT ADAPTIVE/MOBILITY issue reported to NHTSA
Complaint Details
| ODI Number | 10448596 |
| Vehicle | 2012 FORD EXPLORER |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
I BOUGHT A NEW 2012 FORD EXPLORER ON 11/26/11. THE "MY TOUCH" COMPUTER DIDN'T WORK FROM THE BEGINING. THE RESPONSE IS SLOW OR NON-EXISTENT. THE SCREENS CHANGE ON THEIR OWN. THE SYSTEM FREEZES UP AT TIMES LEAVING NO CONTROL OVER NAV, STEREO, CLIMATE, PHONE, OR EITHER OF 2 DASHBOARD SCREENS. IT WILL SWITCH TO RADIO AND PLAY REALLY LOUD AND THEN SWITCH BACK ON IT'S OWN. FORD KNOWS OF THIS PROBLEM AND CAN'T FIX IT. THEY'VE HAD MY CAR 3 TIMES AND NOW REFUSE TO SEE ME MORE ABOUT THIS. THEY SAY A FIX WILL COME IN THE FUTURE. MANY PEOPLE ARE HAVING THIS PROBLEM. FORD IS SELLING BROKEN CARS, CHARGING NEW CAR PRICES, AND CAN'T FIX THEM. *TR
Related Complaints for the 2012 FORD EXPLORER
Other EQUIPMENT ADAPTIVE/MOBILITY Complaints
#10547072
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY EN...
Recent Complaints for the 2012 FORD EXPLORER
#11719326
UNKNOWN OR OTHER
Recall 24V031 has not been fixed. I got my recall notice from Ford with regards to the A-pillar applique trim. I rece...
#11718316
VISIBILITY/WIPER
Plastic trims on both sides of the windshield are recalled and ford has not fixed yet. Safety hazard driving and both...
#11713995
STRUCTURE
The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11713792
STEERING
Started the Explorer in a parking lot. When backing out the steering wheel was impossible to turn. A Power Steering...
#11710962
STEERING
The contact owns a 2012 Ford Explorer. The contact stated that while reversing, the vehicle lost power steering funct...