NHTSA Complaint #10448446 — 2008 SUZUKI SX4 AIR BAGS

Complaint Details

ODI Number	10448446
Vehicle	2008 SUZUKI SX4
Component	AIR BAGS
Date of Incident	March 12, 2009
Date Filed	February 18, 2012
Mileage	18,769 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE LIGHT FOR THE AIRBAGS DRIVER AND PASSENGER CAME ON, THEN WENT OFF, 1 WEEK LATER THEY CAME ON AND STAYED ON. THEY GAVE ME ALL KINDS OF EXCUSES, EX- "SOMEONE MUST HAVE NOT BEEN SITTING ON THE SEAT PROPERLY!!!!!!!! WE WENT AROUND FOR ALMOST A YEAR. THEN THEY SAID WELL THE MILEAGE IS OVER!!!!!!!!!! THEN L THREATENED TO CONTACT YOU. THEY SAID SUZUKI AUTHORIZED THEM TO ONLY CHARGE ME 50% OF THE FEE. L FIND THAT STRANGE ESPECIALLY AFTER THEY TOLD ME ALL THE OTHER THERE WAS NOTHING THEY COULD DO, NOW OFFER ME 50% HMMM, THAT SHOWS ME THERE IS A PROBLEM. L AM INCLUDING A COPY OF A REPORT THAT THERE HAVE BEEN 31 COMPLAINTS ON THE SAME THING.IF WE GET IN AN ACCIDENT THE BAGS WILL NOT WORK. PUTTING OUR LIVES AT RISK. CAN L SUE THEM. THEY NEED TO FIX THIS BEFORE SOMEONE DIES. ONE OF THE REPORTS STATE A MAN WENT THROUGH(HE IS ALIVE) HIS WINDSHIELD BECAUSE THE BAG DID NOT DEPLOY. CAN YOU HELP. *TR

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