NHTSA Complaint #10448391 — 2011 GMC TERRAIN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10448391
Vehicle	2011 GMC TERRAIN
Component	POWER TRAIN
Date of Incident	April 13, 2011
Date Filed	February 18, 2012
Mileage	2,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

VEHICLE HAS BEEN IN DEALERS SERVICE ON SEVERAL OCCASIONS COMPLAINING ABOUT THE JERKY TRANSMISSION IN FIRST/SECOND CHANGE. WHEN CHANGING IN THE LOW RANGE TRANSMISSION HITS REAL HARD AND JERKY PARTICULARLY IF PULLING AWAY FROM A STOP AT A MODERATE SPEED. SERVICE DEPARTMENT TOLD ME IT WOULD SMOOTH OUT AFTER BREAK IN PERIOD. DEALER CLAIMS TRANSMISSION IS OPERATING NORMAL AND DUE TO IT BEING A 6 SPEED CAUSES THIS. HARD TO BELIEVE GM CANNOT FIX TO HAVE A SMOOTH OPERATION. VEHICLE NOW HAS OVER 10,000 MILES AND STILL HAS THE SAME JERKY TRANSMISSION AT LOW SPEED. *TR

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