NHTSA Complaint #10448290 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS) AND WAS REPAIRED. AFTER THE REPAIR, THE CONTACT HEARD A BANGING NOISE IN THE FRONT END OF THE VEHICLE WHILE DRIVING APPROXIMATELY 35 MPH. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE CONTROL ARM WAS DETACHED FROM THE SUB FRAME AND THAT THE SUB FRAME WAS CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.