NHTSA Complaint #10448267 — 2011 TOYOTA HIGHLANDER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10448267
Vehicle	2011 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	December 12, 2011
Date Filed	February 16, 2012
Mileage	13,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE DRIVING AT APPROXIMATELY 40 MPH, I WAS UNABLE TO KEEP THE CAR IN THE LANE ON A SLIGHT CURVE TO THE RIGHT IN THE ROAD. THE STEERING WHEEL WAS TURNING, BUT THE WHEELS WERE NOT RESPONDING. THE STEERING WHEEL WAS MUCH HARDER TO TURN. SUDDENLY THE STEERING WHEEL WAS EXTREMELY EASY TO TURN AND THE CAR VEERED HEAVILY TO THE RIGHT CAUSING ME TO RUN OFF THE ROAD. THIS HAS HAPPENED SEVERAL TIMES AT OTHER SPEEDS. *TR THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/13/12 THE CONSUMER STATED ELECTRONIC STEERING SYSTEMS WERE FUNDAMENTALLY FLAWED. THE CONSUMER STATED HE WILL NEVER BUY ANOTHER VEHICLE WITH ELECTRIC STEERING. UPDATED 10/22/12

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