NHTSA Complaint #10448017 — 2003 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10448017
Vehicle	2003 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	October 14, 2009
Date Filed	February 15, 2012
Mileage	101,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT THE SPEEDS OF 60 MPH, SHE NOTICED THAT THERE WERE SPARKS COMING FROM THE PASSENGER SIDE HEATER WIRING HARNESS. THERE WAS A BURNING ODOR AND NOTICED THE PLASTIC ON THE WIRES HAD MELTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THEY CONFIRMED THAT THE WIRING HARNESS MELTED. THE WIRING HARNESS LASTED NINE MONTHS AFTER IT WAS REPAIRED. THE FAILURE WAS REPAIRED TWICE. THE DEALER WAS CONTACTED AND DID NOT ACKNOWLEDGE THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE THAT OCCURRED. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 173,000.

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